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Former Disney employees share 14 things they wish everyone knew before visiting the parks

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Treat cast members, and other park-goers, with kindness and patience.

Remember to be kind to Disney cast members.

Reuters


Disney employees truly do care about making your day special. But it’s important to remember that they are people, too, and everyone who is visiting the parks is just trying to have a good day. 

“When it comes to cast members, and other park-goers in general, it’s important to remember that everyone is human and everyone is trying to have the best experience possible,” Rachel W. said. “You’d be surprised at the magic you’ll find when you try to create magic for others!”

“Cast members are, in fact, real people with lives outside the parks. They work so hard to make sure you have an experience you can’t get anywhere else, but they are people with flaws, bad days, and challenges,” Natalie O., a two-time DCP alumna who worked at Disneyland in 2010 and Epcot in 2011, told Insider. “Cast members aren’t robotic, programmed portions of the Disney experience. They aren’t computers with access to information like ‘When is the rain going to stop?'”

When in doubt, just try to be kind to the cast members you encounter.

“Treat them the way you’d want to be treated, chat with them in line about Disney trivia, just ask how their day is going — most [cast members] by and large are your friends, not rule enforcers to skirt around,” Natalie O. said. 

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